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Taxi association apologizes for its drivers not helping handicapped

Date Posted: 2008-08-14

A handicapped tourist visiting Okinawa from Kanagawa Prefecture has lodged a complaint about his treatment by taxi drivers at the Naha Airport.
The traveler, accompanied by his seeing eye dog, was refused by three separate taxi drivers as he stood at the taxi stand in front of the airport arrivals area. A taxi guide at the stand tried to make the drivers stop and pick up the passenger, but each of the three taxis refused.
“I have never had a problem taxing a taxi before,” the visitor said, “but here in Okinawa there is no order or etiquette. I am so disappointed.” The local taxi association president, stung by the visitor’s complaint, has apologized, telling the man “We are very sorry about these three. We are so ashamed of what they did. I will give them strong education, and promise you it will never happen again.”
By law, taxi cabs, busses and public vehicles cannot refuse to accept disabled persons, or disabled individuals accompanied by seeing eye dogs.

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