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Bank customer private data computer discs go missing

Date Posted: 2005-02-18

Private information on dozens of Okinawa Prefecture Labor Bank computer discs are missing from a courier bag enroute from Miyako to Naha City.

Officials say the Customer ID Information Discs are lost. They contain details of customer names, addresses, account numbers, house rental payments and other private details. The two missing discs were traveling bycargo company from the Miyako Branch to the bank’s Naha headquarters.
The courier company delivered the bags, officials say, but the discs were not in the bag. Papers and other documents in the back were intact.

The bank is worried that customer information can be used in fraudulent activities. Sixty-nine customers’ data is on the two missing discs. The bank is explaining things to the customers, letting them know they’re working on the problem.

“The other important things we have,” said a bank official, “so it’s not a case of theft. They would have taken the papers too. Perhaps the staff had a misunderstanding and did something with the discs, sending them to another branch or a different address. “ The official said a thief wouldn’t know what to do with the information, because critical system content information was not included.

The Labor Bank’s chairman says “we are very sorry about this accident. Right now we are reforming the system for safer operation. I hope nobody is going to use the Customer ID for anything bad.”

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