ORIX opens special outlet for elderly, expecting mothers
ORIX Rent-A-Car, the second largest car rental business in Japan headquartered in Tokyo, has opened a “Priority Guest Support Counter Shop” at its Akamine branch in Naha City.
The branch is specializing in servicing elderly, expecting mothers, parents with an infant under one year of age, and disabled persons. The aim is to shorten the waiting time for customers with special needs and thus enhance the accessible tourism experience.
ORIX is the first in the industry to start this kind of a specialized shop instead of only dedicating a special counter in its standard outlet to customers with special needs.